My favorite birthday card

I checked mail today (we check about once a week...when we're good). I had some sweet birthday cards which made my heart smile. This one was by far my favorite though:
The note on the plastic bag says this:

"WE CARE

"Dear Postal Customer:

"We sincerely regret the damage to your mail during handling by the Postal Service. We hope this incident did not inconvenience you. We realize that your mail is important to you and that you have every right to expect it to be delivered in good condition.

"Although every effort is made to prevent damage to the mail, occasionally this will occur because of the great volume handled and the rapid processing machine which must be employed to assure the most expeditious distribution possible.

"We hope you understand. We assure you that we are constantly striving to improve our processing methods in order that even a rare occurrence may be eliminated.

"Please accept our apologies.

"Sincerely,

"Your Plant Manager
Processing & Distribution"

I admit that I would have preferred Tom Hanks to have shown up at my door with a mangled Wilson, but what can you expect? Every one (and thing) makes mistakes. I do wish a real person had signed their name or something though. And I can't help but wonder, "Why did it have to be my birthday card from my parents instead of one of those stupid pieces of spam mail?!" Oh well!

PS -- Mom & Dad, thanks for the sweet card & note (what I could read, that is). About that check and giftcard...